Fulfilment Services

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Whether your customers prefer to buy from your website or a catalogue, pay in cash or by credit card, via an invoice or as instalments, Orbital will positively manage the entire ‘shopping’ experience.

 

You can access our comprehensive suite of management reports, available on line, and in real time! You can sit comfortably at your desk, you’ll be able to view what’s being ordered, via which channels, financial, despatch and stock information (and a whole lot more).

 

Order detail, payment and refund processing, customer service, returns management, storage and despatch are all seamlessly managed using the latest Microsoft Dyanmics AX technology. Furthermore, as Orbital work within a PCI compliant environment you can be assured that all aspects of data security are strictly controlled and managed.

 

Our internal IT development and transition teams will work with you, ensuring all set up, integration and system enhancements are specified and delivered to the highest standard, ensuring both you and your customers enjoy the level of service demanded in this technological age.

 

 

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Free Offer

Top tips for fulfilment outsourcing We are offering free copies of our "Top Secrets" to outsourcing your fulfilment needs.

Contact us and we'll post you your pack of top tips and hints.

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Case Study

Shopping fulfilment for Thane Direct UK Leading UK shopping channel, Thane Direct UK, outsource their order fulfilment, managing stock and despatching, handling returns and managing quality checks to Orbital Response & Fulfilment ... more

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